Modification History
Not Applicable
Unit Descriptor
Unit Descriptor |
This unit involves the skills and knowledge required to despatch mail in accordance with regulatory and workplace requirements, including carrying out required preparations, despatching mail in accordance with workplace procedures, and completing the despatch operations. The process includes all actions from the receipt of mail for consolidation to the despatch and maintenance of records. Licensing, legislative, regulatory or certification requirements are applicable to this unit. |
Application of the Unit
Application of the Unit |
Work must be carried out in compliance with the regulations and workplace requirements pertaining to the despatch of mail and parcels. Work normally performed under general supervision, usually within a team environment. It involves the application of workplace procedures and regulatory requirements to the despatch of mail as part of work activities in the postal and allied industries. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Prepare to despatch mail |
1.1 Individual and work team priorities and responsibilities are identified and confirmed 1.2 All OH&S and environment protection procedures and requirements for the workplace are identified, accessed and applied 1.3 Mail to be despatched is identified and accessed |
2 Despatch mail |
2.1 Internal operating procedures and standards are applied to the processing of mail 2.2 Mail is processed accurately and correctly in compliance with priority for despatching 2.3 Mail is handled and equipment operated safely to minimise risk of injury to people and damage to mail 2.4 Mail to be despatched is weighed and/or scanned to ensure compliance with workplace standards 2.5 Mail is placed in the appropriate mail transport devices for despatch 2.6 Mail transport devices are moved to the holding/loading areas in accordance with site procedures |
3 Complete despatch of mail |
3.1 Information required to complete records of mails despatched is provided and recorded 3.2 Excess equipment is removed and work area is prepared for next activity/shift |
Required Skills and Knowledge
REQUIRED KNOWLEDGE AND SKILLS |
This describes the essential knowledge and skills and their level required for this unit. |
Required knowledge : |
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Required skills : |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
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Context of and specific resources for assessment |
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Method of assessment |
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. |
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Work may be conducted: |
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Workplaces may comprise: |
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Operations may include: |
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Customers may be: |
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Hazards may include: |
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Weighing devices may be: |
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Work priorities may be communicated through: |
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Equipment may include: |
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Personal protective equipment may include: |
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Communication in the work area may include: |
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Depending on the type of organisation concerned and the local terminology used, workplace procedures may include: |
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Information/documents may include: |
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Applicable regulations and legislation may include: |
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Unit Sector(s)
Not Applicable
Competency Field
Competency Field |
A - Handling Cargo/Stock |